1. We are a Close Administration
We use a clear, natural and close language that allows citizens and Administration staff to carry out their procedures and procedures with the Administration more easily.
2 . We improve people’s lives
We make things easy to understand, we simplify, we help and we collaborate with the citizens. We facilitate the understanding of the information and the procedures.
3 . We are a respectful, ethical and inclusive Administration.
We work so that all citizens feel integrated and valued, respecting and reflecting their diversity
4 . We strengthen the digital skills of citizens.
5 . We look for quality and continuous improvement.
Our voice
In the DINTEL Design System we work so that the communication of the Administration is friendly and direct, that is why our voice is directed to the citizens.
